Support


Remote Support Tool

As an experienced integrator in the IT and Security fields, we understand that sometimes problems can only be properly addressed with a hands-on approach. However, some issues do not require the expense and time of having a service technician visit your site. With our custom remote support tool, our experienced technicians are able to offer remote desktop support over the internet. All that is normally required on your end is an internet browser and access to the public internet. Our technicians can walk you through the rest. Call our office today to begin a remote support session.

Manuals

We continually update our list of product manuals to ensure you always have access to the documents you need to understand and use your products.

Software

Product CDs are always disappearing right when you have a problem. While we cannot supply software on-line for all of our products, we maintain as many remote viewing applications and playback programs as our manufacturers will allow. We also have additional software downloads available via our registered user site. If you are in need of a specfic application for your security system, contact us today to see if we have a downloadable package available. You must be a registered user to access the software downloads section.

SentryNet NetConnect

NetConnect allows you to access your customer data from SentryNet - day or night - via any Internet connection. NetConnect is secure and encrypted so you can be assured that your information is protected. Experience Netconnect today. If you do not have a NetConnect account setup yet, call our office today for details!

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